Ordering & Purchasing
Help and Frequently Asked Questions
Find answers to common questions about Dormer Pramet products, ordering, delivery and partner access.
If you already have an account, log in to the E‑shop and place your order there. If you don’t have an account yet, please register on the website to request access.
You can schedule deliveries by entering the requested delivery date for each shipment during checkout, either per order line or using the “Request delivery date” option in the cart. Keep in mind that goods normally ship from our warehouse 2–3 working days before the requested delivery date to allow for transport time.
If your order has already been submitted, please contact your local Customer Service Team as soon as possible so we can check if changes or cancellation are still possible.