What's new in the e-Shop
Discover the latest features and improvements we have made to help you find products, order and manage your account faster.
Filters in product lists are now a floating panel
The filters bar moved into a right-side panel that stays reachable while you scroll. A new Product preferences section lets you narrow results to Standard, Phasing out, Obsolete or On stock in my DC.
Select On stock in my DC to see only products available in your distribution centre.
My Account navigation opens as a side panel
Clicking the account icon in the header now opens a full-height panel with every account section in one list, instead of a short dropdown.
Click the account icon in the header to open all My Account sections in one side panel.
Submit and track complaints directly in the e-Shop
A new Complaint form in My Account lets you report delivery and product quality issues. You get a case ID straight away and can follow its status without e-mailing customer service.
Watch: submitting a complaint · 1:12
Welcome to your new dashboard
The e-Shop landing page now puts open orders, deliveries and invoices one click away, with your most recent activity at the top.
Request e-Shop access without contacting sales
New and existing customers can request access through a self-service form and receive a confirmation e-mail with the next steps.
Stock information is more accurate on product pages
Availability now reflects your own distribution centre, with clearer labels for partial stock and incoming deliveries.